Overview
Post Title: Grade III Clerical Officer. Post Status: Permanent Contract. Department: Rehabilitation Department. Location: Beaumont Hospital, Dublin 9. Reports to: Physiotherapy Manager in Charge III. Hours of work: Full-Time 35 hours weekly (mon – Fri), flexitime. Start Time: between 08:00am – 10:00am. End time: between 16:00 – 18:00. Salary: Appointment will be made on the Clerical Grade scale in line with Government pay policy. Salary range: €31,118 to €48,427 LSI. Closing Date: 12 noon 24/10/2025. The hospital reserves the right to close the competition early should a substantial number of applications be received.
Position Summary: The successful candidate will work as part of the Rehabilitation Team in Beaumont Hospital. They will have a high degree of knowledge and understanding of the overall workings of the Physiotherapy and wider Rehabilitation Department. They will be organised, have very good computer literacy and be adaptable. They will have a high level of awareness of patient confidentiality and ensure patient-centred care is at the forefront of the clerical team\'s service. They will follow established policies and procedures and provide an effective, consistent and efficient level of clerical support to patients and all members of the healthcare team. They may, on occasion, cross-cover priority tasks in the Occupational Therapy and Speech and Language Therapy Departments in times of unplanned leave.
Responsibilities
* Under general supervision, carry out the functions of the administrative role as directed by the Physiotherapy management team in line with established standard operating procedures.
* Work collaboratively with the clerical team and report as required to designated team lead.
* Plan and organise work to comply with established objectives and deadlines.
* Assist with training of new staff as appropriate.
* Participate in performance review/achievement and the development of a personal development plan in conjunction with and as required by his / her line manager.
* Manage all incoming phone calls/emails to the Physiotherapy reception and follow-up as appropriate.
* Medical Chart retrieval and Tracking.
* Participate in the provision of cover in the event of planned/unplanned absences as part of the Rehabilitation Department clerical pool.
* Attend at times and places as fixed by the Board and remain in attendance as long as services are required.
Service Management
* Coordinate/book all relevant patient appointments.
* Plan fracture slots; ensure appropriate level of staff provision in conjunction with the Physiotherapy OPD team.
* FOI – ensure all queries are dealt with within the statutory timeframe.
* Legal Queries – liaising with legal firms and following procedures regarding accessing patient notes.
* Carry out duties under the supervision of the Physiotherapist in charge or other designated for the purpose by the Board.
* Keep records appropriate to the office as required by the Board.
* Comply with obligations to protect patient confidentiality and data at all times (GDPR).
* Filing of clinical documentation as per National Guidelines for the management of patient records.
* Scanning and transmission of documents in line with GDPR guidelines.
Maintaining Standards
* Maintain and update compliance with mandatory training (Fire Safety, Manual Handling, PPE, Hand Hygiene, etc.).
* Adhere to Beaumont Hospital policies and procedures, health and safety, infection control and risk management, and statutory obligations.
* Comply with all relevant statutory, local and hospital regulations and policies.
* Undertake training and further learning to develop personal skills to improve patient care.
* Risk Management – monitor own department and service for risk and escalate to management in a timely manner.
* Attend meetings as requested by Physiotherapy Management.
Qualifications
Selection Criteria: Qualifications, skills, knowledge and/or experience required for successful discharge of the post. Applications will be assessed on how well candidates satisfy these criteria. Mandatory criteria and Desirable criteria are listed below.
* Mandatory:
* Professional Qualifications/Experience: Eligible applicants on the closing date must meet one of the following: (i) Leaving Certificate or equivalent with at least five subjects including required passes; (ii) An examination of at least equivalent standard; (iii) Satisfactory relevant experience with demonstrable equivalent skills.
* Knowledge and ability to discharge the duties of the office; suitability for the post.
* Age, Health, and Character requirements as described in the selection criteria (age restrictions apply to non-new entrants).
* Desirable: Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook); Experience in a healthcare environment; Excellent keyboard skills.
Informal Enquiries ONLY to: Mr Ivan Clancy, Physiotherapy Manager in Charge III, ivanclancy@beaumont.ie, Tel: 8092516.
EEO Statement: The above job description is not intended to be a comprehensive list of duties and responsibilities and may be subject to change. Beaumont Hospital is an equal opportunity employer.
#J-18808-Ljbffr