About the Role
We are seeking a talented Risk Analytics Content Specialist to join our team. As a key member of our content creation team, you will be responsible for crafting engaging e-learning modules, live training sessions, and user guides that drive learning outcomes.
Main Responsibilities
* Create instructional materials including e-learning modules, live training sessions, videos, help articles, and user guides, applying instructional design best practices to ensure clarity and effectiveness across various learning formats.
* Collaborate with Subject Matter Experts to validate learning objectives, ensure technical accuracy, and incorporate feedback into content development.
* Manage the end-to-end curriculum development process, from analysis and design to implementation and evaluation, ensuring training materials are consistently updated, accurate, and aligned with business priorities.
* Leverage data and analytics to assess content performance, proposing improvements, expansion strategies, and feature enhancements that drive engagement and learning outcomes.
* Establish content quality standards and auditing practices, leading efforts to harmonize editorial systems and ensure consistency across all learning platforms and delivery methods.
* Localize and scale content to support global markets and platforms, collaborating with global teams to ensure regional relevancy and parity.
* Align educational content with product updates, partnering with technical writers and development teams to synchronize communication and maintain consistent tone and messaging.
* Facilitate learning events and community engagement, planning, delivering, and participating in virtual and in-person training events, conferences, and creator education initiatives to expand outreach and reinforce learning objectives.
Requirements
* A few years of recent experience with content authoring tools, graphic design knowledge, and audio/video editing.
* Bachelor's degree from an accredited college or university preferred.
* Experience in designing and facilitating training programs using Learning Management System (LMS) and Measurement Tools.
* Fundamental understanding of editing tools such as Articulate Rise.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
* Strong verbal and written communication skills, problem-solving abilities, organizational skills, and independent judgment to support an environment driven by customer service and teamwork.
About Us
We value innovation and inclusivity in our workplace, where all colleagues feel empowered to be their authentic selves. We strive to provide a comprehensive benefits package and agile work environment that supports wellbeing and work/life balance. Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential.