Key Responsibilities Operational Leadership Direct daily operations across front office, housekeeping, F&B, maintenance, and guest services.
Ensure brand standards, service quality, and operational procedures are consistently met Maintain a safe, compliant environment aligned with health, safety, and licensing regulations Financial & Commercial Management Develop and manage annual budgets, forecasts, and financial plans Drive revenue growth through pricing strategy, upselling, and market positioning Monitor KPIs, occupancy, and guest satisfaction Control costs through efficient procurement, labour planning, and inventory management Guest Experience & Service Excellence Champion a guest‑centric culture across all departments Resolve escalated guest issues and ensure service recovery processes are effective Monitor guest feedback channels and implement continuous improvement initiatives People Leadership & HRRecruit, train, and develop department heads and staff Foster a positive, inclusive, high‑performance culture Conduct performance reviews and manage employee relations Ensure compliance with employment law and company HR policies Sales, Marketing & Community Engagement Collaborate with sales and marketing teams to drive occupancy and event business Represent the hotel at industry events, tourism boards, and local partnerships Maintain strong relationships with corporate clients, travel partners, and suppliers Strategic Planning Identify opportunities for operational improvement and innovation Lead capital projects, refurbishments, and long‑term property planning Analyse market trends and competitor activity to inform strategy Required Skills & Competencies Strong leadership and people‑management capability Excellent communication and interpersonal skills Commercial acumen with strong financial literacy Problem‑solving mindset and ability to make sound decisions under pressure High emotional intelligence and guest‑service orientation Ability to manage multiple priorities in a fast‑paced environment Qualifications & Experience Degree in hospitality management, business, or related field (preferred)5–10+ years of progressive hotel management experience Proven track record in full‑service or boutique hotel operations Experience with PMS, RMS, and financial reporting systems Personal Attributes Professional, polished, and confident presence Resilient, adaptable, and calm under pressure Strategic thinker with hands‑on operational capability Passion for hospitality and service excellence Job Type: Full-time Pay: €65,000.00-€90,000.00 per year Benefits: Bike to work scheme Company pension Employee discount On-site parking Sick pay Work Location: In person