This range is provided by GCS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Recruitment Consultant specializing in top talent acquisition.A leading organisation is undergoing a major digital and supply chain transformation, including a national SAP S/4HANA upgrade and new distribution facility. We’re seeking a Service Delivery Director to lead the operational handover, support frameworks, and long-term service strategy.Key Responsibilities:Oversee seamless transition from program delivery to IT operationsDevelop and implement a global service delivery strategyDrive performance using KPIs, SLAs, and continuous improvement initiativesLead incident, change, and release management across internal and vendor teamsBuild strong cross-functional stakeholder relationshipsRequired Experience & Skills:10+ years in service delivery leadership, ideally within large ERP programsExpertise in SAP S/4HANA, SAP RISE, Azure, CI/CD, and ServiceNowProven ability to manage complex software releases and IT governanceStrong knowledge of ITIL, DevOps, and enterprise-scale environmentsExperience building global, high-performing IT teamsExcellent stakeholder management and strategic planning skillsBackground in large-scale digital transformationFamiliarity with supply chain environmentsStrong financial and operational acumenSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionProject Management, General Business, and Information TechnologyIndustriesPharmaceutical Manufacturing, Manufacturing, and Retail PharmaciesReferrals increase your chances of interviewing at GCS by 2xSign in to set job alerts for “Service Delivery Director” roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleAssociate Director, Nexus, Client DeliveryDirector of Human Resources & Benefits Service DeliveryDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 2 months agoAssociate Director, Nexus, Investor DeliveryDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 4 weeks agoDublin 2, County Dublin, Ireland€60,000.00-€70,000.004 weeks agoDublin, County Dublin, Ireland 2 weeks agoGlobal Head of People Services & Total RewardsDublin, County Dublin, Ireland 1 week agoCommercial Director - Construction Delivery InterfaceDublin, County Dublin, Ireland 1 week agoOperations Director - Procurement (Construction Project Evaluation Lead)Dublin, County Dublin, Ireland 2 weeks agoOperations Director - Procurement (Construction Project Lead Technical Author)Dublin, County Dublin, Ireland 2 weeks agoDelivery Director - Civil Engineering (Transport)Dublin, County Dublin, Ireland 5 days agoDirector of Conference & Banqueting OperationsEnfield, County Meath, Ireland 2 days agoTechnical Director of Electrical EngineeringDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 3 days agoDelivery Director (Oracle Applications Unlimited) – Enterprise ApplicationsDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoOperations Director - Procurement (Construction Project Document Production Manager)Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoOperations Director - Procurement (Construction Project Tendering Lead)Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 days agoFS Technology Consulting - Programme Delivery Lead - Payments - Director - DublinDublin 2, County Dublin, Ireland 1 day agoFS Technology Consulting - Programme Delivery Lead -Channels and Mobile - Director - DublinDublin 2, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 2 days agoDirector, Technical Program Management: AI and Data Operations-R-249996Dublin, County Dublin, Ireland 4 days agoFS Technology Consulting - Finance Programme Lead - Director - DublinDublin 2, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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