Customer Service Representative Role
We are seeking a highly motivated and customer-focused Customer Service Representative to drive sales and deliver exceptional customer experiences.
Responsibilities:
* Achieve daily sales targets by consistently meeting or exceeding performance expectations
* Support day-to-day business operations with effective communication and collaboration
* Provide exceptional customer service through proactive engagement and issue resolution
* Perform stock rotation tasks efficiently to maintain optimal inventory levels
* Maintain a clean and tidy shop floor environment that meets health and safety standards
* Assist with stock taking procedures to ensure accurate inventory records
Why Join Us?
* Competitive salary and benefits package offering stability and security
* Bike to work scheme (available after 6 months of service) promoting wellness and sustainability
* HSF Health Plans schemes for healthcare expenses supporting employee well-being
* Wellbeing platform with micro-modules and articles to support mental health and wellbeing
* Flexible schedules enabling work-life balance
* Company pension scheme providing long-term financial security
* Exclusive offers on broadband and mobile plans enhancing convenience
* Refer a friend scheme encouraging collaboration and networking
* Development opportunities through online and classroom-based learning fostering growth and advancement
Requirements:
* Strong communication skills and ability to interact effectively with customers
* Ability to work well with colleagues and contribute to a positive team environment
* Enjoy working in a fast-paced environment with high energy and enthusiasm
* Willingness to learn and adapt to new tasks and responsibilities