ABC School Supplies is a growing Irish education supplier working closely with crèches, primary schools and government bodies across Ireland.
As a small, close-knit team, we place huge value on personality, initiative and a strong work ethic.
We are recruiting a Customer Service & Account Support Executive who is friendly, organised and motivated, with a genuine interest in education and early years learning.
The Role This role focuses on providing excellent customer support, building strong relationships, and ensuring every customer has a smooth, helpful experience from enquiry to delivery.
Day-to-day responsibilities include: Supporting customers across government bodies, crèches and primary schools with their enquiries and orders Following up on enquiries, quotations and existing customer accounts to ensure nothing is missed Answering incoming phone calls and emails, dealing with general queries professionally and efficiently Building strong relationships with customers and understanding their classroom and early learning needs Learning about our product range and education sector requirements to provide accurate guidance and recommendations Working closely with the wider team to support daily operations and customer satisfaction About You Be able to work on your own initiative while also contributing positively to a small team Be hardworking, reliable and willing to learn Have a friendly, confident manner and strong communication skills Be organised and comfortable juggling sales tasks with customer support Have an interest in education, early years learning and school environments Be comfortable answering phones and responding to emails as part of your role Have experience using CRM and warehouse management systems.
Sales or education sector experience is an advantage, but not essential — attitude and willingness to learn are key.
Why Join ABC School Supplies?Work in a supportive, small-team environment where your contribution matters Gain experience in the education and early years sector A role with real variety and responsibility Opportunity to grow with a developing Irish company Type: Full Time Hours.
Monday - Friday 9-5:30pm To apply, please send your CV and a short cover note explaining why you'd be a good fit for ABC School Supplies.
Job Type: Full-time Pay: From €27,500.00 per year Benefits: Company pension Employee discount On-site parking Sick pay Ability to commute/relocate: Letterkenny, County Donegal: reliably commute or plan to relocate before starting work (required)Education: Leaving Certificate (required)Language: English (required)Licence/Certification: B Driving Licence (required)Work Location: In person