ABC School Supplies is a growing Irish education supplier working closely with crèches, primary schools and government bodies across Ireland. As a small, close-knit team, we place huge value on personality, initiative and a strong work ethic.
We are recruiting a Customer Service & Account Support Executive who is friendly, organised and motivated, with a genuine interest in education and early years learning.
The Role
This role focuses on providing excellent customer support, building strong relationships, and ensuring every customer has a smooth, helpful experience from enquiry to delivery.
Day-to-day responsibilities include:
* Supporting customers across government bodies, crèches and primary schools with their enquiries and orders
* Following up on enquiries, quotations and existing customer accounts to ensure nothing is missed
* Answering incoming phone calls and emails, dealing with general queries professionally and efficiently
* Building strong relationships with customers and understanding their classroom and early learning needs
* Learning about our product range and education sector requirements to provide accurate guidance and recommendations
* Working closely with the wider team to support daily operations and customer satisfaction
About You
* Be able to work on your own initiative while also contributing positively to a small team
* Be hardworking, reliable and willing to learn
* Have a friendly, confident manner and strong communication skills
* Be organised and comfortable juggling sales tasks with customer support
* Have an interest in education, early years learning and school environments
* Be comfortable answering phones and responding to emails as part of your role
* Have experience using CRM and warehouse management systems.
Sales or education sector experience is an advantage, but not essential — attitude and willingness to learn are key.
Why Join ABC School Supplies?
* Work in a supportive, small-team environment where your contribution matters
* Gain experience in the education and early years sector
* A role with real variety and responsibility
* Opportunity to grow with a developing Irish company
Type: Full Time Hours. Monday - Friday 9-5:30pm
To apply, please send your CV and a short cover note explaining why you'd be a good fit for ABC School Supplies.
Job Type: Full-time
Pay: From €27,500.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Sick pay
Ability to commute/relocate:
* Letterkenny, County Donegal: reliably commute or plan to relocate before starting work (required)
Education:
* Leaving Certificate (required)
Language:
* English (required)
Licence/Certification:
* B Driving Licence (required)
Work Location: In person