Pension Administration Leadership Role
This is an exciting opportunity to lead a team of professional administrators and contribute to the successful operation of our Pension Administration practice. The role involves leading multiple teams, setting overall strategy, vision and purpose, and driving process improvement and enhancements.
Key Responsibilities:
* Lead Pensions Administration teams in Dublin and Cork, setting out overall strategy, vision and purpose
* Develop and implement strategies to improve team performance, engagement and service delivery
* Foster a culture of continuous improvement, and professional development
* Drive process improvement and enhancements, leveraging automation where possible
* Pro-actively manage the annual talent cycle activities with your team, ensuring follow up actions and providing continued development opportunities
Operational Oversight:
* Ensure the efficient administration of pension schemes, maintaining compliance with regulatory requirements
* Oversee the Centres of Excellence, ensuring best practices are shared and implemented across teams
* Monitor and report on key performance indicators and service level agreements
Stakeholder Management:
* Build and maintain strong relationships with Clients, and with Internal stakeholders including the Consulting, Actuarial and Investment practices
* Act as the primary point of contact for escalations and complex queries
* Collaborate with other departments to ensure integrated service delivery
Required Skills and Qualifications:
* A minimum of 8-10 years direct relevant industry experience
* Qualified Financial Advisor qualification (QFA) or other relevant Professional Qualification (IIPM, PTP, RPA etc.)
* Proven track record in delivering results to an external client base through the effective management of teams and implementation of process improvements
* Demonstrate an understanding of the business commercial goals and how your role contributes to success
Benefits:
We offer a comprehensive benefits package, and encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at work. We also provide two