Talbot Hotel Clonmel, part of the Talbot Collection, is recruiting for a Night Porter.
Overall Job Purpose
Responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times.
Main Duties
* Ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets
* Liaise with front office regarding all aspects of client's requirements
* Set up and deliver room service requests when required
* Deal with external and internal queries
* Ensure the safety of all our guests throughout the night by completing safety checks and night audits competently
* Prepare the hotel for the next day's business
* Serve all guest requirements for the property during the night period
* Take necessary steps to safeguard company money, goods and assets
* Coordinate and carry out various cleaning duties and general porter duties as necessary
* Provide a safe and secure environment for hotel guests
* Conduct a complete & clear handover with the porter going off duty, preparing a handover for the end of the shift and ensuring all check sheets are fully completed
The successful candidate will have
* Computer literate, reliable and well organised
* Pro‑active and a team player
* Good command of the English language, both written and verbal
Previous experience of a similar role in a hotel is essential. Previous bar or reception experience is desired.
Must be flexible as the role involves shift work and weekend work.
Benefits
* Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work
* Company culture that puts the team first
* Training and development opportunities
* Progressive and growing company
* Contributory company pension scheme (12 months service requirement)
* Company life insurance scheme
* Free parking
* Staff meals
* Employee assistance programme
* Talbot Collection Friends and Family rates on accommodation
* Bike to work
* Christmas savings scheme
Talbot Hotel Clonmel, part of the Talbot Collection is an equal opportunities employer.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
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