At Monread Fare, we aim to bring a little magic into your life by delivering the ultimate donut experience at our Off Beat Donuts & Insomnia counter.
Off Beat Donuts are made fresh on-site throughout the day in front of our customers, using unique recipes that have been fine-tuned to deliver the delicious donuts our customers love.
The key responsibilities:
1. Provide excellent customer service at all times.
2. Plan and prepare ingredient quantities and preparations in advance to ensure sufficient and timely delivery of finished donuts.
3. Have in-depth product knowledge of the Offbeat range and promote any special offers or product promotions to customers.
4. Make and finish the Offbeat range of donuts according to specified recipes to the highest quality standards.
5. Maintain the counter's presentation to the highest standard in line with company guidelines.
6. Control the use of ingredients, minimize waste, and maintain food costs at the agreed level.
7. Comply with all HACCP and hygiene requirements to ensure the highest standards of hygiene and food safety.
8. Complete all daily paperwork and participate in routine reviews of records and results, such as daily sheets, orders, waste records, food costs, and HACCP records.
9. Be a team player, fully flexible, and assist across all departments as needed.
10. Prepare coffee for customers.
Changes may be made to this Job Description as the business evolves.
The successful candidate will possess:
* At least 1 year of experience in a similar Team Leader role in a fast-paced retail or food environment.
* Strong business, marketing, leadership, and people skills.
* Experience working as a barista.
* Excellent communication skills, solution-focused, with a high drive and positive attitude.
* Customer focus and passion for delivering excellent service.
* Personal drive, confidence, and attention to detail.
* Integrity and respect for team members.
* Ability to work well in a team, knowing when to lead and when to follow.
* Excellent Food Safety & HACCP knowledge.
Employee Benefits:
* 60% Staff Discount
* Peer Awards Scheme
* Employee Referral Scheme
* Free On-site staff parking
* Career Progression Opportunities
* Bike to Work Scheme
Note: We are not currently seeking assistance from recruitment agencies.
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