Assistant Manager – Luxury Jewellery | CorkLocation:Cork, Ireland (In-store)Hours:40 hours per week (any 5 of 7 days, including weekends and bank holidays)Salary:Up to €33,000 per annum + commission and rewardsAbout Austen & BlakeFounded in 2018,Austen & Blakespecialises in creating made-to-order diamond jewellery, crafted by expert artisans with over 200 years of combined experience. Every piece—from timeless engagement rings to elegant necklaces and earrings—is made to celebrate individuality, emotion, and craftsmanship.As part of our continued growth, we are seeking anexperienced and dedicated Assistant Managerto join our boutique team inCork. This is an exciting opportunity to contribute to a growing luxury brand that values excellence, authenticity, and exceptional client service.Key ResponsibilitiesLeadership & Team SupportAssist the Store Manager in leading, mentoring, and motivating the sales team to achieve and exceed sales targets.Contribute to creating a positive and high-performing team culture.Client Engagement & ConsultationDeliver exceptional client experiences through personalised, consultative selling.Support and coach the team on luxury service standards and relationship building.Product Knowledge & TrainingDevelop in-depth knowledge of our jewellery collections, materials, and craftsmanship.Train and inspire the team to communicate product stories with confidence and passion.Sales PerformanceSupport the Store Manager in developing and implementing sales strategies.Ensure individual and team performance aligns with commercial objectives.Customer ExperienceResolve client inquiries and escalations with professionalism and care.Uphold the highest level of service and aftercare at every stage of the client journey.Brand AmbassadorshipRepresent Austen & Blake with professionalism, elegance, and enthusiasm.Ensure the boutique environment reflects our brand's luxury standards.Qualifications, Skills & ExperienceMinimum 2 years' experience in luxury retail, ideally within the jewellery sectorProven success in team leadership and achieving sales targetsExperience working with high-end clienteleStrong interpersonal, communication, and problem-solving skillsHigh attention to detail and a polished, professional presentationAdaptable, results-driven, and passionate about luxury craftsmanshipBenefitsCompetitive salary and commission scheme20 days holiday + 8 bank holidays (pro rata)Company pensionPrivate medical insuranceEmployee discountAbout Neve Jewels GroupNeve Jewels Group is an equal opportunity employer. We are committed to fostering an inclusive and inspiring work environment for all.