Your roleAtlas Copco Ireland's CTS division has a long-standing reputation for delivering world-class service to customers across the Republic of Ireland. As our business continues to grow, we're looking for an inspiring and strategic Service Operations Manager to lead our regional service operations and support the continued success of our team.In this role, you'll have a direct impact on our ability to maintain our market-leading position. You will drive operational excellence, champion customer satisfaction, and cultivate a strong safety-first culture. Your leadership will empower our engineering teams to thrive and deliver exceptional results.Communicate CTS strategy clearly and collaboratively with Regional Service Managers and PlannersEnsure high service standards through strong, consistent communicationProvide technical expertise and engineering support to colleagues and customersManage operational targets in partnership with the wider teamPromote a safety-first mindset and maintain a safe working environment at all timesContinuously review and improve service processes to exceed customer expectationsIdentify opportunities to optimise operations and strengthen market presenceEngage, coach, and develop team members to support their growth and achievementRegularly review performance and support Regional Service Managers, Planners, and Field Service EngineersTo succeed, you will needWe welcome applicants from diverse backgrounds and experiences. If you meet most of the criteria and are excited about the role, we encourage you to apply.Strong engineering background and technical capabilityExperience with compressor technology or similar industrial equipmentUnderstanding of the compressed air industry (advantageous but not essential)A commitment to delivering outstanding customer service and commercial successExcellent interpersonal, leadership, and communication skillsCompetence in using computer systems and willingness to learn new toolsA high standard of work, with strong analytical and organisational skillsIn return, we offerA modern, activity-based working environment at our Dublin office, with hybrid working includedStructured training from day one, a minimum of 40 hours of training per year, including the opportunity to train at our Airpower facility in BelgiumA comprehensive benefits packageA meaningful and progressive career, we are deeply committed to the growth and development of our peopleContact informationTalent Acquisition Team: Harriet StraussUniting curious mindsBehind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.