LARGE ANIMAL MANAGER
Practice Profile:
Abbeyville veterinary practice has a long-standing commitment to provide the people of Cork with top quality and personable veterinary care. Abbeyville invest in quality practices who put patient care at the heart of everything they do. We take great pride in every individual who is part of our team.
Our Vision & Mission Statement: Continue to be the leading mixed veterinary practice in Cork with a high-quality team that the community can rely on for access to compassionate, progressive veterinary care and have access to knowledge and resources their animals need to continuously live healthy lives.
Our Values are:
1) Teamwork 4) Fun
2) Kindness 5) Growth
3) Communication
OVERVIEW
The Large Animal Manager role is to assume responsibility for the efficient running of the large animal department and leadership of the teams associated with the large animal section of the business. This will include providing efficient communication across the large animal and mixed teams within the hospital as well as organization of the large animal office, organization of the work schedule, drug ordering and management, lab management, client rapport and management, marketing and much more.
Training will be provided as necessary to the successful candidate. Salary will be based upon experience.
KEY RESPONSIBILITIES
* Organization and operation of TB testing from start to finish including usage of the department of agriculture website.
* Management of COMTAG and VetPal technology to assist with tb testing.
* Call triage management.
* Client account management including generating invoices and debt collection.
* Management of the LA team and supporting when necessary with general LA duties, ensuring efficient running of the LA office at all times.
* Work closely with the vets, nurses and clerical team including organising and attending meetings to ensure all areas are working together effectively and efficiently.
* Organise and manage Large Animal practice marketing initiatives
* Participate in external CPD appropriate to your role plus any training in-house, ensuring post-training feedback forms are completed/cascade of relevant information to appropriate team members.
* Stock control LA items & ordering including foreseeing the need for future LA items based on certain times of the year.
* Overseeing and management of the large animal section of Blarney clinic.
* Rapport building with farmers and mixed clients & staff.
* Manage and arrange dairy health certificates for farmers.
* Arrange lab collection and organize samples within the large animal office.
* Internal and external laboratory management.
* Conduct training as required and necessary.
* Participate in HR matters as required.
* Daily email and phone management.
* Student placement management.
* Vet on call management.
Further responsibilities are required which may not be listed.
PERSON SPECIFICATION
1) Management Qualifications or Experience
2) Computer-literate
3) Ability to take charge, give direction and organise people.
4) Able to deliver outstanding client care including handling difficult situations.
5) Excellent written and verbal
6) Communication skills and good ICT skills
7) Ability to use initiative
8) Ability to adapt
9) Problem solver
Agricultural or Veterinary Qualifications or Experience is desirable
Job Type: Full-time
Pay: €35,000.00-€45,000.00 per year
Benefits:
* Bike to work scheme
* Employee assistance program
* Employee discount
Work Location: In person