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Customer service delivery specialist

Galway
beBeeKeyword
Service
Posted: 19 October
Offer description

The Brennan Co Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors. Our focus is on our people - suppliers, customers and employees. We value innovation, exceptional customer service and quality in all we do.


Customer Service Delivery Role

This role will be part of our Customer Service Team, supporting two business entities. You will provide cover for customer service during periods of staff leave and guarantee continuity in customer care. Your tasks will include:

* First point of contact for email and phone enquiries
* Sales Order Processing and Dispatching
* Generating and issuance of Customer Quotations
* Liaising with Purchasing to manage Sales Back Orders
* Managing relationships with key parties

We are looking for a sales support or administrative professional with 3-4 years' experience and excellent customer relationship skills. You should have technical competence and numeric/data entry skills, as well as strong interpersonal skills. Proficiency in Microsoft Office is essential.


What We Can Offer

Competitive salary + bonus, pension contributions, income protection, death in service, strong work-life balance and opportunities for progression within the group.

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