Job Role:
The role of Accommodation Manager involves overseeing the smooth operation of a hotel's accommodation services, ensuring that guests receive exceptional experiences. This includes managing a team to deliver efficient welcomes and maintaining high standards of cleanliness throughout the hotel.
Key Responsibilities:
* Assign daily tasks and cleaning duties to staff members, promoting accountability and productivity
* Provide training and development opportunities for staff to enhance their skills and knowledge
* Conduct regular inspections of rooms and public areas to ensure they meet the required standards
* Document maintenance defects and coordinate follow-up actions to prevent future issues
* Oversee deep cleaning programs and maintenance matters to maintain a clean and safe environment
* Maintain cleanliness and organization in all areas, including storage facilities and supply closets
* Collaborate with front office, reservations, and other departments to ensure seamless communication and service delivery
* Handle guest concerns and complaints efficiently, resolving issues promptly and professionally
* Ensure compliance with health, safety, and sanitation regulations, adhering to industry standards
* Manage inventory of cleaning supplies and amenities, optimizing resource allocation and minimizing waste
Requirements:
* Proven experience in an accommodation role with supervisory or managerial experience, demonstrating leadership capabilities
* Strong leadership and team management skills, with the ability to motivate and inspire staff
* Excellent attention to detail and organizational abilities, ensuring accurate record-keeping and efficient operations
* Knowledge of cleaning techniques, products, and equipment, staying up-to-date with industry developments
* Familiarity with health, safety, and sanitation standards, adhering to regulatory requirements
* Exceptional communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders
* Ability to work under pressure and in a fast-paced environment, prioritizing tasks and managing competing demands
Why Choose Us?
* Award-winning employer recognized for its commitment to employee well-being and career development
* Comprehensive benefits package, including meals provided while on duty and free parking
* Competitive salary and bonuses, reflecting individual performance and contributions
* Opportunities for career advancement and professional growth, with mentorship and training support
* Motivational benefits and rewards, celebrating achievements and milestones
* Health and wellness program, promoting physical and mental well-being among employees