Job Ref
48066
Job Title
Mood Ice Cream Parlour Assistant
Job Type
Full time
Location
Centra, Naas
Salary
On Application
Closing Date For Applications
18-07-2025
Job Description
We are recruiting a Mood Ice Cream Parlour Assistant to join our team.
As Ice Cream Parlour Assistant, you will be responsible for preparing high-quality hot and cold products and ensuring customer satisfaction is the top priority. You will prepare each customer order with pride, passion, and care, and inspire customers through your knowledge of our fresh food offerings. Your focus will be to demonstrate your passion for quality food, manage queues, and maintain the highest standards in hygiene and food safety to ensure an exceptional customer experience.
Relevant Skills/Experience
* Excellent communication skills;
* Previous customer service experience is an advantage;
* Ability to work as part of a team in a fast-paced environment;
* Ability to multitask;
* A passion for food and the ability to inspire customers;
* HACCP training is beneficial but not essential.
Main Duties
* Actively embody Centra brand values - Proud, Energetic, Imaginative, and Community-Based;
* Prioritize customer satisfaction by greeting each customer warmly and delivering exceptional service;
* Maintain high standards in counter displays, self-serve units, and coffee areas throughout the day;
* Prepare prepacked foods, package, weigh, and price products, ensuring proper display and date rotation;
* Share knowledge, recipes, and recommendations with customers, staying updated on product range and promotions;
* Handle customer queries and complaints politely and professionally, reporting feedback to management;
* Operate all equipment safely and carefully;
* Adhere to Food Safety and quality guidelines, following HACCP standards and managing waste appropriately;
* Identify opportunities for improvement and sales growth;
* Perform other duties as required.
About The Locality
We are seeking enthusiastic and energetic individuals to support our Mood Ice Cream and Frank & Honest Barista Coffee sections in our Centra store, which is undergoing a revamp. Full training will be provided.
Apply now.
#J-18808-Ljbffr