Overview
We are currently recruiting for a Full-Time Food & Beverages Assistant to join our growing team here at Kilkea Castle. Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, an 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024. Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Job Title
Food & Beverages Assistant
Reporting To
F&B Supervisor and F&B Assistant Manager
Key Responsibilities
* Check station assigned prior to opening for cleanliness of tables and chairs, proper setup of salt and pepper, clean cutlery and glassware
* Have necessary equipment to work with: tray, pen, service cloth, etc.
* Perform opening and closing preparation as per the operating schedule
* Be aware of daily specials (e.g., soups and drinks) and be knowledgeable of all menu items, their garnish, contents and preparation methods
* Answer guest questions about the menu in a direct, concise way
* Remain on your station, unless serving a guest
* Set up assigned tables, retrieve and serve alcoholic and non-alcoholic beverages and food orders to guest tables
* Adhere to strict Health & Safety standards to ensure well-being of guests and team members
* Maintain cleanliness and good condition of work areas and equipment
* Carry out cash handling procedures in accordance with Company Policy
Skills / Requirements
* Previous experience in a similar role required
* Strong organisational and multitasking skills with ability to work well under pressure
* Be a team player but also able to work on your own initiative to complete tasks to our standard procedure
* Good attention to detail and communication skills
* A passion for customer service
* Maintain a professional appearance at all times
* Demonstrate efficient and courteous approach to guests, be a great communicator and have a friendly manner
* Mid week availability required
* Minimum 12 months work permit required
Benefits
* Discounts across entire resort
* Competitive hourly rate
* Meals while on duty
* Employee recognition
* Bike to Work scheme
* Employee Assistance Programme
* Continuous training and development
* Uniform provided*
* Gratuities*
Kilkea Castle is an equal opportunities employer
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Food and Beverage Services
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