Senior Project Manager
We are seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will be responsible for ensuring client satisfaction by acting as the main point of contact in all matters related to our laboratory services.
* Act as the sponsor's main contact person in all matters regarding our central laboratory services,
* Following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON internal departments,
* Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate),
* Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study Project Management Plan,
* Ensure adherence to the protocol specific monitoring plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained. Ensure that all necessary documents are archived at study closure,
* Provide Sponsors with study management reports as required and agreed. Provide client with support on ICOLabs and iSite systems,
* Proactively monitor study budget through monitoring of Protocol Tracking reports and other tools provided to assist,
* Regularly use the PM Dashboard to help monitor study progress and communicate to Sponsors in a timely manner if issues identified may require further investigation,
* Set the timelines for and monitor the progress of shipment requests for storage samples and verify data,
* Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting, Bid Defenses or Face to Face Governance meetings,
* Serve as a leader, mentor and consultant to more junior team members in resolving issues or questions as they arise,
* Serve as a gateway for escalation of PM issues to PM Manager and Senior/Executive Management
Requirements
To be successful in this role, you will need:
* In depth proven experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life sciences related organization,
* Prior relevant experience successfully performing a Project Management role in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture,
* Successful management in providing technical services for multiple clinical trials, including Presentation at Investigator Meetings, Implementation of protocol amendments, Completion of Laboratory Configurations, Trial reconciliations, Participation in sponsor/regulatory audits, Bid Defenses,
* Bachelor's degree or local equivalent in Science, Business or related Field and/or an alternative combination of experience, education, and training.
What We Offer
At [Company], we believe in recognizing and rewarding the hard work and dedication of our employees. That's why we offer a comprehensive range of benefits and perks designed to make your working life easier and more enjoyable.
* Variety of annual leave entitlements,
* A range of health insurance offerings to suit you and your family's needs,
* Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead,
* Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being,
* Life assurance,
* Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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