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Customer service ambassador

Nenagh
beBeeCustomerCare
Ambassador
Posted: 19 October
Offer description

Job Description

We are currently recruiting for a Part-time Deli Assistant to join our team at Tipperary Town Plaza.

The ideal candidate will be available to work weekdays and weekends, providing ongoing support to the Management Team to ensure every customer receives the best quality, service, and cleanliness each time they visit the store.


Key Responsibilities

* Interact with customers, staff, and management in a friendly and efficient manner to achieve exceptional customer care standards.
* Carry out duties in compliance with training received and the standards set in the Employee Handbook.
* Serve all customers in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment.
* Maintain knowledge of current deli sales and promotions, assisting customers with queries regarding deli products.


Operational & Store Presentation

* Ensure The Deli area and equipment are maintained to the required level of Hygiene, cleaning carried out as per food hygiene policy.
* Receive and check stock in line with company guidelines, ensuring product is stored in line with food hygiene policy.
* Rotate stock appropriately minimising waste, conducting stock takes as instructed by the assistant store manager/store manager.


Food Service

* Check temperatures in the deli area ensuring they are compliant with HACCP regulations, maintaining HACCP records in line with store policies.
* Monitor Critical Control Points and ensure food is not open to contamination, complying with relevant controls around all foods including Fresh and Red Meats.


Requirements

To be successful in this role, you will need:

* A strong commitment to delivering exceptional customer service.
* Excellent communication skills, both written and verbal.
* A flexible approach to working hours, including evenings and weekends.
* A willingness to learn and take on new challenges.


Benefits

We offer a range of benefits, including:

* Bike to work scheme.
* Employee assistance program.
* Employee discount.
* Food allowance.
* On-site parking.
* Wellness program.

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