MSC provides critical supplies to the clinical, life science and pharmaceutical industries in Ireland. Support and maintenance is offered on all equipment sold. Due to continued expansion, MSC has an exciting opportunity for a Field Service Engineer with a strong background in clean air equipment (BSCs, LAFs, isolators, fume hoods and more.) installation, commissioning, and service.
The Field Service Engineer will be responsible for the installation, commissioning and follow up support and service for clean air equipment located throughout the island of Ireland. As a result, willingness to travel will be critical. There will also be a requirement, on occasion, for overnight stays.
A set number of weekends per year must be worked – premium pay applies.
Duties and Responsibilities
* Responsible for providing on-site service of laboratory equipment repairing / routine preventive maintenance service in Ireland and Northern Ireland
* Installation, maintenance, testing and repairing equipment
* Troubleshoot minor software problems, upgrade firmware
* Provide training to customers
* Ensure product and service quality achievement
* Build and maintain relationships with our customers
* Promote and grow the service business of MSC
* Cooperation with MSC Sales Team to identify and progress opportunity for the sale of new equipment
Attributes
* Essential: Experience as a field service engineer
* Essential: Full clean EU driving licence
* Essential: NFQ Level 6 Qualification in mechanical engineering / electrical engineering / biomedical engineering / mechatronic engineering / HVAC or similar
* Desirable: Experience with clean air installation, commissioning and service.
* Desirable: CTCB-I certification
* Current passport and willingness to travel abroad for product training
* Excellent IT skills
* Good communication and interpersonal skills
* Ability to work independently, be self-motivated, and manage own workload
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