Knightsbrook Hotel, Spa and Golf Resort is an Irish owned company and is part of the Cusack Group, with sister properties in Meath including Castle Arch Hotel, Ardboyne Hotel and Newgrange Hotel. Our hotel is located in Trim, 30 mins from Dublin Airport and 15 minutes from Newgrange.
Our The River Spa team are currently seeking to recruit an enthusiastic and knowledgeable part-time Receptionist to join their professional and highly skilled team. If you have the relevant qualifications /experience, would like to develop your career within a busy 4*hotel and have a real passion for the industry we could have an excellent opportunity for you.
Job Description
Key Responsibilities:
* Maintain the safety and welfare of all members, ensuring compliance with health and safety regulations.
* Oversee the efficient handling of payments and stock within the Spa.
* Manage customer bookings via reception, telephone or email, ensuring accuracy and efficiency.
* Maintain up-to-date and accurate financial records for members' accounts.
* Conduct tours of the Spa for potential members, providing relevant information and answering any queries.
* Serve as the first point of contact for member and hotel guest enquiries, ensuring a welcoming and professional experience.
* Assist with the cleaning and maintain well presentable Spa reception area at all times
Key Skills & Attributes:
* Strong customer service and communication skills.
* Ability to manage bookings and financial transactions accurately.
* Friendly, professional, and well-presented at all times.
* Ability to work independently and as part of a team.
* Knowledge about packages, treatments, products
* Strong upselling skills
* Previous experience in a similar role is an advantage but not essential.
This is a part-time position required to work mainly weekends or other agreed 2-3 days per week.
If you are passionate about delivering outstanding guest experiences and have a keen interest in health and wellness, we would love to hear from you
Job Types: Part-time, Permanent
Pay: From €15.00 per hour
Benefits:
* Bike to work scheme
* Company events
* Employee discount
* Flexitime
* Food allowance
* Gym membership
* On-site gym
* On-site parking
* Store discount
Work Location: In person