Collaborate with internal teams to enhance process efficiency. Influence the quality and effectiveness of lead development programs. Determine appropriate actions by considering alternative solutions. Provide analytical insights and recommendations for process improvements. Support team performance and coordinate activities across peer groups. Partner with Marketing to improve lead generation campaigns. Align with Account Executives and Sales Managers on pipeline strategy. Share front-line insights with Product and Strategy teams. Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience. Manage, mentor, and inspire a team of BDRs to exceed activity and pipeline targets. Provide daily in-office guidance, performance feedback, and sales coaching. Foster a collaborative and high-energy culture on the sales floor. Sales Development Execution Oversee lead qualification, outbound prospecting, and opportunity creation. Monitor and optimize BDR activities (calls, emails, social outreach, meetings booked). Ensure smooth lead handoff to Account Executives. Process & Operational Excellence Drive adoption of sales tools (e.g., Salesforce, LinkedIn Sales Navigator, Outreach/HubSpot). Track and analyze team KPIs; report performance to senior sales leadership. Contribute to playbook development and best-practice sharing. 2-4 years' experience in business development, inside sales, or sales operations (fintech or SaaS preferred). Demonstrated ability to mentor peers or lead small teams. Strong grasp of sales development processes and metrics. CRM proficiency (Salesforce preferred) and experience with sales engagement tools. Ability to thrive in a fast-paced, office-based team environment.