Position Description
This position will provide the successful candidate with the opportunity to develop/enhance the following skills:
1. In-depth knowledge of ESB Networks business
2. Strong Customer Service orientation
3. Use of IT applications such as SAP, Excel, Word etc.
Key Responsibilities
The key responsibilities of the role will include:
4. Work in accordance with agreed guidelines, policies and procedures
5. Providing excellent customer service to all Networks customers
6. Work as part of a multi-functional team and support all units nationally
7. Share knowledge and skills openly with other members of the team
8. Reporting – Support the efficient running of the Business by providing reports
9. Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
10. Providing clerical/project support to Network Supervisors, Project Leaders, and Managers
11. Demonstrate flexibility and adaptability to change
Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.
Experience and Qualifications
12. Full clean driving licence
13. Either 3rd Level qualification or equivalent work experience.
14. Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
15. Good communication skills with a strong emphasis on customer focus.
16. Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail
17. A flexible approach to working
18. An ability to work as part of a team.
19. Financial awareness of jobs planned v actual costs, Date Management & Job Closure
Location
Roscrea, Co. Tipperary
While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.
Reporting to
The successful candidate will report to the Business Support Supervisor.
Why Work with Us?
20. Opportunity to lead Ireland's transition to net zero carbon future
21. Career development through mentoring and training
22. Corporate Social Responsibility Opportunities
23. Sports and Social Clubs
24. Networking opportunities
25. Credit Union
26. Generous Pension
27. Access to staff well-being programmes
28. Generous parental leave entitlements
29. Strong values-based and inclusive culture
30. Strong commitment to diversity, equity and inclusion
31. Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€33, ,000 per annum.
Closing Date
25th of February, 2026
Your application will be held in reserve for 6 months should you be suitable for the role.