Case Manager, Housing Support, Mid West
Location: Clare
Contract: Full time, 1 year Fixed Term
The purpose of this role is to work as part of the Housing First Case Management Service, delivering a Housing First approach to support individuals experiencing long-term homelessness in County Clare.
What you will do:
* Work in line with the principles and fidelity of Housing First and the objectives of the Housing First Intensive Case Management Service.
* Operate within the policies and procedures of the Clare Housing First team and adhere to best practice standards.
* Provide a safe, welcoming environment for clients who are out of home or at risk, respecting consumer choice and self-determination.
* Build trusting relationships with clients, including those living on the streets or in temporary accommodation, and support them toward a stable lifestyle.
* Conduct assessments and develop support plans using Care and Case Management systems, STAR Outcomes, and other tools to assist clients toward independent living.
* Support clients with housing needs, welfare rights, entitlements, and access to move-on accommodation; assist in sustaining tenancies.
* Maintain a portfolio of accommodation providers across social housing, homeless services, and private rental sectors.
* Accompany and support clients at appointments (e.g., medical, legal, counseling) and help integrate them into their local community.
* Promote life skills development, education, training, and employment opportunities as desired by clients.
* Keep accurate casework records, daily logs, and assessments; input data into Focus Ireland systems and PASS.
* Collaborate with multi-disciplinary teams, statutory and voluntary agencies; attend meetings, handovers, and training as required.
* Ensure compliance with health, safety, and welfare standards; implement policies and contribute to service development.
What you will need:
* A Third Level qualification at degree level in the area of social care i.e. youth work, social studies, addiction, psychology etc and/or be a CORU registered Social Care Worker
* Experience of working with customers are or have been homeless
* Experience of working with customers identified as having a dual diagnosis
* Experience of teamworking
* Report writing abilities
* Experience of working and liaising with other agencies
* Full driver's license, with access to a car
* Communication skills
* Knowledge and understanding of homelessness and issues that affect people who are or have been homeless
* Ability to plan and implement programmes
* Flexibility
Focus Ireland is an equal opportunities employer
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