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Swedish privacy specialist

Dublin
Teleperformance
Posted: 27 September
Offer description

Overview
Job Title:Privacy Specialist
(Swedish)
Location:
in Office at Eastpoint Business Park, Block R, East Point, Dublin, Ireland DO3 K7W7
Salary:
€26, €4,500 language bonus
Overall Job Purpose
The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests.
You will also be responsible for handling users' privacy requests for different workflows, following the client's guidelines, which allow you to make sound decisions.
You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.
Duties & Responsibilities
Review and process incoming privacy requests through online tools in
Swedish
language and for various other markets as required using translation tools
Evaluate validity of each request in line with our clients policies
Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
Develop skills in a number of different areas including data, tools and quality assessment
Required Qualifications & Experience
Fluency in written and spoken Swedish and English is essential
Motivated by working in an environment that requires strong attention to detail
Excellent communication skills both verbal and written
Demonstrates ability to exercise impeccable judgment
Ability to work in a fast paced environment with complex requests
Ability to be flexible and adaptable to meet changing business needs
Good computer literacy with the ability to quickly learn new tools
B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable
Competencies
Initiative
Solution Orientation
Collaboration
Organizational Commitment
Customer Focus
Teamwork
Results Orientated
Attention to detail
Problem Solving & Information Gathering
Resilience & Adaptability
Values we look for you to have
Process Excellence-
Doing things well means something to you and you will always strive to improve on your work.
Collaboration-
You enjoy working with others and you like working as a team player.
Communication
- You can speak and write clearly and in a confident manner.
Emotional Intelligence
-You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness
- You are able to be open to different ways of thinking and new ideas.
Critical Thinking
- You are able to think logically when making decisions.
Solution Orientation-
Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship
- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What's in it for you?
Our people are the heart-beat of our company.
If you want to work in a multicultural, diverse environment with real opportunities to grow, then we're the right choice.
And, naturally, we can offer you all of the benefits of being part of a fast-growing, global business.
What we offer:
Wellness & Engagement Activities
Quarterly Performance Bonus
Relocation Support
Majorel Feel Good Program
Career & Personal Development
Competitive Salaries
Paid Annual Leave
Health Insurance
Full Product Training
Innovation Programs
Equal Opportunities at Majorel
Majorel is an equal opportunity employer that embraces diversity.
We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.
Majorel and its employees do not tolerate, engage in, or support Human Trafficking, Forced Labour or Child Labour of any kind through Majorel's activities, including in its supply chain, or assist Majorel clients or any other party in doing so.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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