Job Description
The Role Title is Warehouse Operations Manager. The Business Unit is DHL Global Forwarding. The Location is Cork. This position reports to the Head of Implant Community.
Key Accountabilities include Organising and managing daily operations activities of the team, ensuring completed within required deadline (replenishing, shipping, good receiving). Managing agreed shift schedule and providing cover plans for holiday and absence in collaboration with customer.
Operational Activities include Managing material in warehouse and third-party warehouse (material is ordered daily and liaising with customer on organised delivery), managing cycle counts & ensuring cycle counts are added and executed on time, managing returns from manufacturing, ensuring all transfer orders and transfer requirements are cleared and executed, ordering and maintaining PPE equipment for team.
Additional Key Accountabilities include Mentoring the team to allow them to grow their skills, development within the team, maintaining annual leave and absence records for each employee, conducting returns to work interviews/forms for all absenteeism and escalating any issues to HR, managing any disciplinary issues within the team in collaboration with HR.
Other Key Accountabilities include Ensuring operational compliance to all revenue and international trade legislative requirements, and all requirements under Data Protection Legislation in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc).
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Required Skills and Qualifications
* Minimum 3 years' experience in a similar role
* Proven track record in a people management or leadership role (communication, co-ordination, delegation, motivation & interpersonal skills)
* Forklift driving experience particularly narrow aisle is beneficial
* Experience handling pharma goods desirable working to GMP standards
* Continuous improvement mindset and proven ability to develop procedures and lead change initiatives
* Self-directed working style and capable of making well informed decisions
* Strong communication skills and experience communicating and building relationships with stakeholders at all levels
* Strong commercial attitude
* Results driven with excellent attention to detail
* Good MS Office Skills in particular excellent Microsoft excel skills
* Strong administration skills
* Strong customer orientation seeking to meet and exceed customer expectations
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Benefits
This role offers opportunities for growth and development within the team, mentorship, and a positive work environment.
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Others
We are looking for someone who is a team player, able to work independently, and has strong problem-solving skills. If you have a continuous improvement mindset and can make well-informed decisions, we would like to hear from you.