Job Title: Customer Service Official
As a valued member of our team, you will play a key role in delivering exceptional customer experiences. Your primary responsibility will be to engage with customers, provide guidance on self-service options, and address basic queries.
Your work environment will be fast-paced, located in Mullingar, where you will process cash and cheque lodgements, manage levels throughout the day, and develop your skills in adapting to new technologies.
To succeed in this role, you will require customer service experience, high standards of service, resilience, good communication skills, and an ability to adapt to change.
Key Responsibilities:
* Engage with customers to understand their needs and preferences
* Provide guidance on self-service options and resolve basic queries
* Process cash and cheque lodgements efficiently
* Manage levels throughout the day
* Develop skills in adapting to new technologies