EMEA Employee Relations - Employment Investigator
About the Team: The HR Operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and empathy in mind, striving to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and are given the right resources and support to be effective and efficient during their careers.
Responsibilities
* Develop and optimise robust investigation standards and a disciplinary matrix to ensure transparency, objectivity and consistency throughout the team.
* Maintain oversight and accountability for investigation case management system, continually improving its efficiency and effectiveness.
* Conduct confidential, fair, thorough and timely internal investigations into allegations of violations of internal policies, including bullying, discrimination, harassment, retaliation, and produce comprehensive and clear investigation reports and/or outcomes.
* Assist with the investigation and resolution of other workplace concerns to determine the appropriate approach and ensure fair and consistent treatment of all employees.
* Drive the disciplinary procedure in line with the investigation findings and align with key stakeholders to reach consensus.
* Monitor and implement corrective action plans to enhance controls and processes.
* Identify ethics, compliance, and employee relations matters that require improvement; work with the ER leader and various internal groups to amend policies and drive training and awareness initiatives accordingly.
* Participate in the identification and delivery of continuous improvement initiatives to improve the policy framework and increase knowledge within the company.
* Proactively identify trends and themes to develop strategies that will mitigate risks.
Qualifications
Minimum Qualifications
* 5+ years of experience (preferably in a tech company) with solid and traceable experience in workplace investigations, employee relations or HR.
* Experience investigating and advising on employment‑related matters is mandatory.
* Hands‑on with a bias for action and flexible to meet the needs of our rapid growth.
Preferred Qualifications
* Working experience in multiple EMEA jurisdictions and knowledge of labour law.
* Strong communicator who can manage various stakeholders/programs concurrently.
* Excellent analytical and writing skills.
* Demonstrated ability to navigate successfully within ambiguity, juggling multiple priorities in a dynamic, fast‑paced, changing environment.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover, and connect. Our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy—every day.
We strive to do great things with great people, leading with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come, iterating and fostering an “Always Day 1” mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We celebrate diverse voices and endeavor to create an environment that reflects the many communities we serve.
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