Glenlo Abbey Hotel & Estate sits on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 Guest Bedrooms including 6 Suites, 11 Luxury Self-Catering Lodges, Meetings & Events spaces from 2 guests to 220 guests, River Room Restaurant, Palmers Bar & Kitchen, 2AA Rosette Pullman Restaurant (an original Dining Carriage from the Orient Express) Glo Spa & Wellness and a GUI accredited 9 - Hole Championship Golf Course and 21 Bay Driving Range.Currently we have an exciting vacancy for a Doorperson to join our award winning team. The Doorperson will ensure that all guests are welcomed on arrival. They will also ensure the highest level of customer service is extended to all guests through out their stay.ResponsibilitiesBooking and arranging guest activities, transportation, restaurant reservations and arranging amenities for special occasionsRespond to guest queries over the phone, via email and in personMaintain a professional image at all times; a high standard of personal hygiene and grooming is essential, in line with companys uniform policyHandling and storage of guest luggage from their transport, to and from their roomsLiaising with drivers and guides to arrange pick up and drop off timesAnticipate guests needs and deliver service to the highest quality standardsUpkeep of the cleanliness of the luggage rooms and front of house areas at all timesEnsure that the guests get the best out of their stayParking of guest carsDriving guests if required in the hotel vehicleOther ad hoc duties can be assigned to you by Front Office Manager, Duty Managers and General ManagerWhat We OfferMeals whilst on duty in our employee restaurantComplimentary provision of uniformsExcellent Employee discount in all MHL Hotels and SLH Worldwide.Health & Wellness BenefitEmployee Recognition AwardsAdditional annual leaveCareer ProgressionRecommend a Friend schemeTravel and Bike to Work Tax saving SchemeShift Work & Flexibility Are Required In This Position.About the MHL Hotel Collection:MHL group is a renowned portfolio of well known, high profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process.Guided through this process you will be introduced to management relevant to your new role and to our business.SkillsCustomer Liason Attention to detail