Job Overview You will be a vital part of our team, leading by example and ensuring that our high standards are maintained. This is a full-time or part-time role working up to 37.5 hours per week. Key Responsibilities * Lead the team in store, setting an example of what great customer service looks like * Understand customers' needs, guide them to the right products, and make it easy for them * Ensure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management Required Skills & Experience * Experience as a supervisor or duty manager, managing a small team in a fast-paced environment * Great customer service skills and ability to translate that into sales * Ever-improving mindset and passion for delivering results What's In It For You? * Competitive salary and benefits package * Opportunities for growth and development with excellent training and support * Discounts on purchases and more Benefits * 29 days annual leave (including bank holidays), increasing with length of service to a maximum of 34 days * 20% discount on purchases