Learning & Development Specialist
Location:
Ireland (Multi-site role across retail, hospitality, and production units)
Type:
Permanent / Full-Time
Are you passionate about creating impactful learning experiences and driving frontline development in fast-paced environments?
My client is looking for a
Learning & Development Specialist
to lead training and talent initiatives across multiple locations-from retail stores to production units and head office.
This is a hands-on role where you'll shape onboarding, elevate customer experience and build a culture of continuous learning.
If you thrive in hospitality or retail and love designing engaging, blended training programs, we'd love to hear from you.
What You'll Do
Lead annual training needs analysis and deliver a strategic L&D plan
Design and deliver onboarding, customer experience and compliance training
Collaborate on SOPs and ensure consistent service standards across all sites
Create interactive content using video, animation and live demos
Track training impact via dashboards, feedback and performance metrics
Develop internal and external development programs, including apprenticeships
Champion a culture of learning and excellence
What You'll Bring
2-3 years' experience in training delivery (digital, virtual, in-person)
Hospitality or retail operations background
Strong communication and stakeholder engagement skills
Experience with LMS, authoring tools and Microsoft Office
Bonus: Familiarity with Adobe Pro, Articulate, Synthesia or project management.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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