Are you the welcoming face and the organised heart of a healthcare team?
At Bespoke Physiotherapy, we don't just treat injuries; we restore lives. We are a patient-centred clinic known for our personalised care and exceptional service. We're looking for a warm, efficient, and dedicated Clinic Receptionist to be the first point of contact for our patients and the crucial support for our team of practitioners.
If you thrive in a caring environment and love making people feel seen, heard, and valued, this is the perfect role for you.
Your Key Responsibilities:
As the face of our clinic, you will play a pivotal role in creating a positive and calming experience for our patients from the moment they walk in. Your duties will include:
* Front Desk Excellence: Greeting patients and visitors with a warm, professional, and empathetic manner.
* Administrative Mastery: Managing appointment scheduling, bookings, and cancellations efficiently using our practice management software. Liaising with all clinicians and supporting them with clinical letter writing.
* Communication Hub: Handling incoming phone calls, emails, and enquiries with clarity and compassion.
* Patient Coordination: Registering new patients, updating patient records with meticulous accuracy, and processing payments.
* Clinic Support: Ensuring the reception and waiting areas are tidy, calm, and welcoming. Assisting the physiotherapy team with administrative tasks to ensure the clinic runs smoothly.
What We're Looking For (The Ideal Candidate):
* A positive, caring, and professional demeanour.
* Exceptional communication and interpersonal skills.
* Strong organisational skills and the ability to multitask in a fast-paced environment.
* A proactive problem-solver with a keen eye for detail.
* Discretion and a strong understanding of patient confidentiality (GDPR).
* Previous experience in a receptionist, administrative, or customer-facing role is essential. Experience in a healthcare or clinical setting is a huge advantage.
* Proficiency in basic computer software (e.g., Microsoft Office) and the ability to learn new systems quickly.
Why Join Bespoke Physiotherapy?
* Make a Real Difference: Be an integral part of a team that helps people recover and improve their quality of life.
* Supportive Environment: Work alongside a friendly, professional, and collaborative team that values your contribution.
* Growth Opportunities: We invest in our staff with training and opportunities for professional development.
How to Apply:
Ready to bring your skills and warmth to our team? Please send your CV and a brief cover letter explaining why you would be the perfect fit for Bespoke Physiotherapy to with the subject line "Receptionist Application - [Your Name]".
Bespoke Physiotherapy is an equal opportunities employer.
Job Type: Part-time
Pay: €16.00-€18.00 per hour
Benefits:
* Employee discount
* On-site parking
Language:
* English (required)
Work Location: In person