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Ifsc - senior client relationship manager

Quest Recruitment
Client relationship manager
Posted: 5 January
Offer description

Senior Client Relationship Manager – PermanentA leading global financial services organisation is seeking an experienced Senior Client Relationship Manager to join its Dublin office on a permanent basis. This is an excellent opportunity for an accomplished relationship management professional to work with a sophisticated client base and contribute to the ongoing growth and development of a high-performing team.About the RoleIn this pivotal position, you will take ownership of a portfolio of key clients, ensuring they receive exceptional service across a wide range of fund and asset servicing solutions. Acting as a trusted partner, you will build strong, lasting relationships while identifying opportunities to enhance service delivery and support clients as they expand their products and structures.Key ResponsibilitiesServe as the main point of contact for an assigned portfolio of clients.Coordinate and participate in regular review meetings and calls, providing proactive updates and ensuring follow-through on all action points.Respond to client queries promptly, driving resolutions across internal teams.Develop a deep understanding of client needs to identify service enhancements and process improvements.Attend client board meetings, coordinating input from relevant internal teams and ensuring matters arising are addressed.Keep clients informed of new services, capabilities and industry developments relevant to their business.Ensure all required documentation is maintained accurately and efficiently.Support clients in the launch of new funds or services.Work closely with operational teams to resolve outstanding issues.Contribute to local and group-wide projects as required.Build and maintain strong internal relationships across departments and global offices.Skills & ExperienceMinimum 5 years' experience in a client relationship role within the funds industry.Confident attending and presenting at board-level or senior client meetings.Strong knowledge of at least one key area such as fund accounting, transfer agency, custody, trustee services or financial reporting.Solid understanding of current regulatory developments impacting the funds sector.Demonstrable project management capability.Degree in business or a related discipline; additional language skills (particularly French) are an advantage.Personal AttributesExcellent interpersonal and networking abilities, with experience engaging senior stakeholders.Strong communication, presentation and negotiation skills.A proactive approach to risk awareness and issue resolution.Highly organised, with the ability to prioritise effectively in a dynamic environment.If you are a relationship-driven professional looking to take the next step in your career within a collaborative and forward-thinking organisation, we would be delighted to hear from you.Apply today or reach out for a confidential discussion about this opportunity.

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