Job Title: Broker Support Advisor – Motor TeamDescription:We are hiring for our client, a well-established motor underwriting agency, who are seeking to appoint a Broker Support Advisor to join their Motor Team. Based in Cavan with a flexible hybrid structure, this is an excellent opportunity to join a collaborative and experienced team supporting the day-to-day engagement between underwriting, claims, accounts, and broker partners.The Broker Support Advisor role is well suited to someone with a background in insurance administration, underwriting support, or broker-facing customer service, looking for a long-term opportunity with strong development potential.Top 3 Things to Know About this Job:Hybrid working - 2 days in office, 3 days from homeA company focussed on culture and teamworkCompetitive salary, benefits, and long-term progressionThe Rewards:• Negotiable salary depending on experience• Hybrid working model – 2 days in-office (Cavan), 3 days remote• Additional leave based on service• Company pension scheme• Private medical allowance• Life assurance• Employee Assistance Programme (EAP)• Eyecare scheme & staff insurance discounts• Ongoing training, development, and career progressionThe Role:• Review broker referrals to determine if risks are acceptable within authority limits• Respond to queries from broker panel efficiently and professionally• Liaise with internal departments including underwriting, accounts, audit, and claims• Support account reconciliation and ensure broker accounts are up to date• Assist the Audit Team with the review of broker-placed risks• Ensure compliance with trading and regulatory standards, including CPD• Support complaint handling in line with internal procedures• Stay up to date with internal processes, technical guidance, and regulatory changes• Maintain a high standard of professionalism in all broker interactionsThe Person:• Experience in an insurance, underwriting, or broker support role desirable• Strong organisational and communication skills• Customer-focused with a proactive and professional approach• High attention to detail and ability to manage tasks efficiently• Keen to develop knowledge and meet CPD requirements• Adaptable team player with a positive attitude
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