Operations Manager Job Description
About the Role:
We are seeking a seasoned Operations Manager to lead our Depot and drive business success.
Main Responsibilities:
* Oversee daily operations, working closely with managers to achieve strategic and operational objectives.
* Deliver production targets on time and within budget while ensuring compliance with quality standards.
* Lead continuous improvement initiatives in quality systems and support successful product launches.
* Drive sales growth, improve efficiency, and achieve profitability targets for the region.
* Maintain high levels of customer satisfaction and service quality.
* Build and sustain strong communication channels with customers, suppliers, and internal teams to ensure regional success.
* Develop and execute action plans to achieve the agreed sales strategy, balancing revenue growth with margin improvement.
* Expand existing accounts and develop new markets to strengthen our market leadership and deliver sustainable growth.
* Ensure customers operate within agreed credit terms and that receivables are collected promptly.
* Promote and uphold high standards in health, safety, and employee welfare, ensuring full compliance with legal policies.
* Plan and manage operations efficiently to meet Group quality and service commitments while controlling costs in line with profit objectives.
Requirements:
* Proven leadership abilities with strong interpersonal skills.
* Demonstrated success in building and managing client relationships.
* Solid experience in personnel management.
* Excellent organizational and multitasking skills.