Job Title:
ICT Manager
Location:
Fully onsite in Tully, Co.
Kildare
Contract Type:
Permanent
Driving Requirement:
Must hold a valid driver's licence and be able to commute to site
Role Overview:
We are seeking a highly skilled and proactive
ICT Manager
to lead the strategic and operational development of ICT infrastructure.
This role offers significant ownership and autonomy, with responsibility for shaping the ICT strategy, managing external IT support, and delivering a wide range of technical and business-critical projects.
The successful candidate will be both technically proficient and an effective manager, capable of aligning ICT initiatives with organizational goals and public sector standards.
Key Responsibilities:
Strategic Leadership
Develop and implement a comprehensive ICT strategy aligned with business objectives.
Conduct IT needs assessments and business process reviews to optimize ICT investment.
Lead the transition to cloud-based infrastructure and modern collaboration tools.
Risk & Compliance
Conduct thorough risk and business impact assessments.
Devise and implement risk mitigation strategies.
Ensure compliance with ISO ***** and NSCS Public Sector Security Baseline Standards.
Maintain and update the corporate risk register.
Operational Oversight
Oversee external IT support contractors, ensuring SLAs and performance standards are met.
Manage local infrastructure including servers, firewalls, and networking equipment.
Implement MFA across Google Workspace and Microsoft 365 environments.
Formalize and maintain an IT Asset Register.
Performance & Reporting
Define IT performance metrics and establish structured reporting to Senior Management and the Board.
Monitor security posture, incident management, infrastructure status, and disaster recovery readiness.
Project Management
Lead multiple concurrent projects including:
Server upgrades
Broadband and Wi-Fi implementation
PCI compliance audits
Document retention and file clean-up
Replacement of legacy applications
Transition from Google Workspace to Microsoft 365
Cloud migration of file sharing and Active Directory functions
Short-Term Targets *****):
Complete IT needs assessment and business process mapping.
Develop IT Framework aligned with ISO and NSCS standards.
Implement MFA and clean up legacy files.
Relocate IT equipment to Comms Cabinet and secure power source.
Establish IT Asset Register and network diagram.
Begin PC lifecycle replacement and Windows 11 upgrade.
Conduct PCI compliance audit and document procedures.
Initiate Business Continuity/Disaster Recovery planning.
Prepare for server upgrade and broadband coordination.
Review and update IT policies and procedures.
Close out **** IT audit items.
Medium-Term Targets *****):
Onboard new IT support model.
Finalise server upgrade.
Implement broadband and Wi-Fi across key buildings.
Plan for purpose-built Server/Comms Room.
Transition email and collaboration tools to Microsoft 365.
Begin cloud migration of infrastructure.
Explore AI tools (e.g., Microsoft Copilot, Google Gemini) to enhance business processes.
Long-Term Targets *****):
Plan migration of Finance and Horse Management systems to cloud.
Upgrade network cabling and consolidate infrastructure.
Complete full cloud migration of file sharing and Active Directory.
Technical Environment:
Email & Collaboration:
Google Workspace, Microsoft 365
Security:
SOFAS spam filter & antivirus, MFA, Cisco firewalls
Infrastructure:
Local Active Directory, Windows *****, 2 physical servers
Telephony:
Webex via 3ICT
Networking:
DNS management, Cloudflare
Support Model:
Subcontracted IT support (transitioning)
Applications:
Tourism Journal (legacy), Exchequer (Finance)
Essential Skills & Experience:
Proven experience in ICT strategy development and implementation.
Strong technical background in infrastructure, cloud migration, and cybersecurity.
Experience managing external IT vendors and service contracts.
Familiarity with ISO *****, NSCS standards, and PCI compliance.
Excellent project management and stakeholder engagement skills.
Strong reporting and analytical capabilities.
Desirable:
Experience in public sector or regulated environments.
Knowledge of AI tools and their application in business process improvement.
Familiarity with Microsoft Entra, SharePoint, and hybrid cloud environments.