Customer Assistant Phoneshop (Permanent 20-25 Hours) - Ballincollig
Join us as a Customer Assistant Phoneshop (Permanent 20-25 Hours) - Ballincollig at Tesco.
We are hiring Tesco Phoneshop Team Members for this store.
Our approach at Tesco Mobile is customer-centric — from tariffs to shops and our award-winning Customer Care. We partner with 3 to offer 99% coverage. In our stores, colleagues are not on commission; our focus is helping customers find the perfect phone and tariff.
* Are you warm, friendly, and approachable?
* Do you have the drive and motivation to work in sales and service?
* Can you adapt to a fast-paced, changing environment?
* Do you enjoy working with the latest technology?
* Are you a team player who supports others and builds team spirit?
* Do you enjoy building relationships with customers to understand their needs and help them choose the right products?
Note: Successful applicants will need to provide bank details before their start date.
About the role
As a Tesco Phoneshop Team Member, your responsibilities include:
* Putting the customer first in everything you do.
* Getting to know your customers and serving them with pride.
* Ensuring products and services are available at all times.
* Keeping the shop floor and back areas tidy.
* Following training, department routines, and processes.
* Adhering to all company policies and health and safety routines.
What you will need
* A passion for delivering great service with a smile.
* The ability to build rapport and ensure customers leave satisfied.
* The initiative to make decisions that benefit customers.
* Effective communication and teamwork skills.
* The ability to build positive relationships with colleagues.
* Being punctual, well-presented, and ready to represent Tesco Mobile.
What’s in it for you?
We offer excellent benefits, including:
* Competitive salary
* Bonus scheme
* Free virtual GP and online prescription services
* Employee Assistance Programme (EAP) for emotional support and wellbeing services
* Colleague discounts, including 10% across stores, 15% on weekends, and 20% twice a year, plus discounts on F&F clothing
* Life assurance, pension scheme, Save As You Earn, paid family leave, Bike to Work, Long Service Awards, and Commuter Scheme
*Terms and conditions apply.
About Us
Our vision is to be every customer’s favorite shopping destination, at home or on the move. We are committed to serving our customers, communities, and the planet better every day. Through various initiatives, we support community groups, raise funds, and provide meals to those in need.
With over 170 stores in Ireland and supporting thousands of jobs, Tesco is a proud supporter of Irish suppliers and farmers, making us a leading buyer of Irish food and drink worldwide.
We foster an inclusive culture where everyone can be themselves. We value diversity and are committed to accessibility and flexible working arrangements. For support or adjustments during the recruitment process, contact tescoireland.recruitment@tesco.ie.
Additional Information
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Retail
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