Senior UX Researcher
Job Summary:
We are seeking a Senior UX Researcher to champion a user-centered approach and ensure product decisions are backed by solid research. The successful candidate will work closely with cross-functional teams to drive design solutions that meet customer needs.
The Senior UX Researcher will be responsible for guiding the entire research process, from initial strategy to final analysis. This includes executing large-scale, complex projects using diverse methodologies, advocating for customers, and facilitating problem-solving sessions that move teams from assumptions to clear, user-centered problems.
The ideal candidate will have 5+ years of recent user research experience in product development, with a portfolio of case studies showcasing their impact on web applications across various industries. They will also possess experience leading complex research using diverse methods, working in multi-disciplinary teams, and influencing business strategy with executive-level stakeholders.
Additionally, the Senior UX Researcher will need to have a basic understanding of front-end UI development to facilitate informed conversations about technical feasibility and an Agile mindset with experience in issue tracking tools to manage their work.
Key Responsibilities:
* Conduct user research and analyze data to inform design decisions.
* Develop and maintain relationships with cross-functional teams, including product, design, and engineering.
* Collaborate with stakeholders to identify business opportunities and develop strategic plans to address them.
* Communicate complex research findings to both technical and non-technical audiences.
Requirements:
* 5+ years of experience in user research, preferably in product development.
* Proven track record of driving design solutions that meet customer needs.
* Excellent communication and project management skills.
* Experience working in Agile environments and knowledge of issue tracking tools.
What We Offer:
* A dynamic and collaborative work environment.
* Ongoing training and professional development opportunities.
* The chance to work on complex, high-impact projects that drive business growth.