We are seeking an experienced professional to oversee and manage end-to-end operational readiness implementation planning and delivery across various lines of business.
Key Responsibilities:
1. Lead the planning, execution, and delivery of operational readiness initiatives.
2. Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
3. Monitor and report on project progress, ensuring adherence to budget, schedule, and quality standards.
4. Cross-Functional Collaboration:
* Coordinate with AI, client service delivery, and other relevant teams to align project goals and activities.
* Foster effective communication and collaboration among all stakeholders to ensure project success.
5. Operational Readiness:
* Design and implement operational readiness strategies to ensure successful project launches.
* Identify potential risks and develop mitigation plans to address them proactively.
6. Client Focus:
* Ensure client needs and expectations are met through the delivery of high-quality solutions.
* Maintain strong relationships with clients and stakeholders, providing regular updates and feedback.
7. Performance Monitoring and Reporting:
* Establish metrics and KPIs to measure project performance and operational readiness.
* Prepare and present regular status reports to senior management and stakeholders.