Based in our Portlaoise office, Howden Ireland is delighted to have a vacancy for an Account Executive on a permanent basis for our Personal Lines book of business. This role will be an integral part of our wider Personal Lines team.
About the role:
Reporting to the Team Leader and head of existing business, the successful Personal Lines Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.
Additionally, they will identify and secure new business opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.
Key Responsibilities:
* Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
* Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
* Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
* Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
* Ensure New Business/Renewal targets are achieved.
* Implement the company's compliance and office procedures, including New Business Development and Renewal Procedures documentation.
* Stay updated with market practices and product availability, providing feedback to management on market issues, pricing, service levels, and product development.
* Collaborate with other teams within the Group for training, product development, and operational efficiencies.
* Attend client visits with management as required.
* Adhere to compliance outlined in the Handbook and Procedures Manual.
About You:
* Minimum of 1-3 years' experience in an insurance role.
* Minimum APA Personal Lines qualification or equivalent, with proof of up-to-date CPD.
* Excellent technical product knowledge and knowledge of the personal lines insurance market.
* Proven track record of managing a client portfolio, especially handling policy renewals and client inquiries.
* Proficient in negotiating terms and conditions to achieve favorable outcomes.
* Ability to build and maintain strong client relationships to ensure satisfaction and retention.
About Howden Ireland:
Howden Ireland is part of Howden, a global insurance intermediary group with over 500 employees across 24 offices. We advise clients on commercial insurance, personal insurance, health insurance, life and pensions, and mortgage requirements. Our success is driven by the incredible people we employ.
For more information, please visit About Us | Howden Ireland.
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