Meeting & Events Executive
A highly motivated, customer-focused individual with a passion for the world of meetings and events is sought to join our team at the 4* Grand Hotel in Malahide.
Responsibilities:
* Co-ordinate meeting and events from enquiry to contract and event management, ensuring all final details are updated for BEO issuing and handover to operations.
* Liaise with clients to understand their requirements and ensure seamless execution of their event.
* Maximise Hotel sales and ensure Meeting & Events Budgets.
* Complete all administration work, follow up calls, and contracts within the given timeframe.
* Communicate all details agreed with clients to relevant departments, advising of updates, feedback, and future business.
* Secure deposit payments and final payments within the correct schedule of payments as per Company policy.
* Track, follow up on, and share new leads with Sales Team.
* Maintain full working knowledge of all internal systems used within M&E/Sales office.
* Manage system entries, ensuring all bookings are held correctly in system with details up-to-date as per most recent correspondents.
* Prepare and update Menus, Floor Plans, and Table Plans for all functions.
* Support Sales & Marketing activities including wedding fairs, site inspections, FAMs, etc.
Key Skills:
* Customer Relations
* Team Focus
* Attention to Detail
Benefits:
* On-site Gym or Fitness Discounts
* Professional Development + Growth
* EAP (Employee Assistance Programme)
* Opportunities for Advancement
* Employee Recognition
* Learning and development opportunities
* E-Learning & Development Portal
About Us:
The Grand Hotel in Malahide is part of the FBD Hotels & Resorts Group. We offer a range of benefits to our employees, including complimentary car parking, flexible working conditions, and discounted rates for Employees, Family & Friends between FBD Group & FBD Insurance.