Engage with business users to define scope, understand business processes, problem statements and pain areasIdentify key stakeholders and construct stakeholder analysis i.e. how they are affectedSupport the identification of risks and mitigation approachesParticipate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client.Participate in Solution design with the Design and Development team to ensure requirements are duly addressed.Experience and skills requiredA strong background in Lending domain having good understanding of end-to-end lending lifecycle in areas such as lead management, loan origination, loan management and servicing, collateral management and delinquency handlingShould have good understanding of gamut of retail products loans such as Personal Loans, Mortgages, Vehicle Loans, Credit Cards etc and corporate products such as Overdrafts, Working Capital, Bill Discounting, Trade Finance etcFamiliarity with leading banking applications like FinnOne Neo, Finacle, Flexcube, TCS BaNCS, T24 is a plusDesign thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision makingExperience in documenting business case, business process modelling, requirement elicitation through workshops
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