The Role
Car Park Manager – The Royal Dublin Society – Full Time – €40,000 per annum
APCOA is looking for a Car Park Manager to join our friendly team based at The Royal Dublin Society. Car Park Managers are a vital part of the management team and contribute considerably to the operational success of all our car parks. We are looking for someone with previous management experience to join our team.
What you’ll do:
To lead in ensuring the smooth delivery of the contract with operational responsibility for day‑to‑day running of the car park
Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met at all times.
Overseeing best‑in‑class delivery of guest service, by delivering a service exceeding guest expectations, and testing and trialling new services to constantly improve
Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
Develop beneficial relationship with the client, ensure overall client satisfaction and attend client meetings where necessary
Develop, coach and monitor the team in relation to the parking service, cost control, supervisory skills and health and safety issues
Monitor and manage staff absence and lateness
Ensure quality standards are maintained including ensuring health and safety standards are adhered to at all times throughout the contract in line with current procedures.
Complete daily, weekly and monthly reports in line with the client and APCOA’s reporting requirements
Work with the Contract Manager to develop succession plans
Identify and assist in the development of new business and growth within the contract
What You’ll Bring:
The ability to manage and motivate a team
Previous experience within a people management and client‑facing role
Good leadership skills and ability to work well in a team of people
Good communication skills both verbally and in written form
Ability to present to management level
Why choose Us?
Competitive annual salary of €40,000 per year
40 hours a week (based on 5 days over 7)
20 days Annual Leave plus 10 Bank Holidays
Company Pension
Training and Development
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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