Deputy General Manager Job Description
We are seeking a highly skilled and experienced Deputy General Manager to join our team. The ideal candidate will have a proven track record of success in leading high-performing teams and driving business growth.
Job Responsibilities
* Oversee the day-to-day operations of all hotel departments, ensuring seamless coordination and delivery of exceptional guest experiences.
* Lead and manage F&B operations, including the development and implementation of service standards and procedures.
* Monitor and review customer feedback, addressing any issues promptly and ensuring continuous improvement.
* Act as a primary point of contact in the absence of the General Manager, working closely with department heads to achieve strategic goals and deliver high-quality results.
Required Skills and Qualifications
* Proven leadership and management experience in a similar role.
* Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
* Strong analytical and problem-solving skills, with the ability to drive business growth and improve operational efficiency.
* Demonstrated history of success in Food & Beverage Management, with excellent people skills and a focus on delivering exceptional guest experiences.
Benefits
* Competitive salary and benefits package.
* Opportunities for career development and progression.
* Food allowance and employee recognition awards.
* Free car parking and group employee discount scheme.
Other Key Responsibilities
* Ensure compliance with all health, safety, and hygiene regulations, as well as company policies and procedures.
* Conduct regular audits and inspections to maintain high standards across all operational areas.
* Stay updated on industry trends and best practices, incorporating them into the hotels operations.