Job Title:
Site Operations Director
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Job Description:
This is an exciting opportunity for a senior leader to join our team as Site Operations Director. The successful candidate will have substantial store management experience in a busy retail and food environment and possess a highly driven, people and goal-oriented mindset.
The ideal candidate will be able to demonstrate prior excellence in people and organization management and have the ability to deliver on KPIs while maintaining the highest customer service standards through a motivated and productive team.
We are looking for someone with a proven retail management record looking for a new challenge in a multifaceted, fast-paced 24x7 environment. Our team is focused on delivering excellence in customer service with the aim to be a planned and unique destination of choice.
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Required Skills and Qualifications:
* Minimum of five years senior management experience
* Excellent people management and communications skills
* Experienced in the areas of talent acquisition, retention & staff development
* Customer service focused
* Proven ability to manage and perform in pressurised situations
* Strong sales, marketing and PR focused front-facing ambassador
* Commercial and financial acumen
* Innovative and forward-looking in the context of site development
* Strong leadership & organisational skills
* Structured and goal-oriented work approach
* Attention to detail: Sets and expects highest standards in all aspects of the site presentation and operation and leads by example
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Benefits:
This is a full-time and permanent site-based position on a flexible five days over seven working arrangement. Salary and benefits negotiable.
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Others:
Familiar with relevant Health & Safety and HACCP regulations. Trustworthy and discreet. This role is supported by a number of off-site group functions including finance, HR, maintenance, marketing and fresh food expertise.