Job Description
Your role will be to work within an administration team responsible for various tasks, including answering phone calls, managing emails, responding to client requests, and maintaining office files.
You will be required to answer incoming calls, arrange appointments, manage email queries and appointment requests, respond to client inquiries, file and type up reports, schedule off-site clinics, represent physicians, provide personal assistant support to medical staff, arrange referrals, bill patients and third-party payers, and maintain office files and patient records.
This position requires a strong administration background and excellent communication skills. The ideal candidate should have previous experience in a customer-facing role, possess strong IT skills, be proficient in Microsoft Office, be highly organized, and able to prioritize multiple tasks.
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Key Responsibilities
* Answering phone calls and arranging appointments
* Dealing with incoming and outgoing mail
* Managing email queries and appointment requests
* Responding to client requests
* Filing and typing up reports
* Scheduling off-site clinics
* Supporting physician staff by representing physicians
* Providing personal assistant support to medical staff
* Arranging referrals; billing patients and third-party payers;
* Maintaining office files and patient records.
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Requirements
* Previous experience in a customer-facing role
* Strong administration skills and attention to detail
* Strong IT skills and proficiency in Microsoft Office
* Highly organised and able to prioritise multiple tasks
* Professional, approachable and team-player