Overview
Knowledge Management Consultant at Ibec. This is a high-impact, short-term consultancy focused on reviewing and enhancing how information and knowledge are managed across Employer Relations teams. This is a three-month specified contract.
Job details
We are seeking a highly experienced Knowledge Management Consultant for a strategic engagement within our Employer Relations Division. The successful person will assess existing information and knowledge management practices and propose enhancements to support organisational efficiency, collaboration, and data accuracy and integrity.
About Ibec
Ibec represents thousands of businesses across all sectors, advocating for a positive business environment through its 39 trade associations and strong regional and international networks. Ibec supports workplace development through expert HR and employment law services, and delivers accredited training through its Ibec Academy.
About the Employer Relations (ER) Division
The ER Division provides expert advice on employment queries, representation at the Workplace Relations Commission (WRC) and Labour Court, and guidance on HR management, employment law, and safety at work. The division comprises three core teams: Advocacy and Representation, Knowledge Centre, and Legal Unit.
Responsibilities
* Engage with stakeholders across Advocacy, Knowledge Centre, and Legal teams via workshops, interviews, and focus groups.
* Identify and map information sources (databases, shared drives, CRM, SharePoint, etc.).
* Analyse current processes, workflows, and systems for bottlenecks, duplication, and inefficiencies.
* Conduct an information quality audit and assess compliance with data protection and GDPR standards.
* Evaluate current technology and software and identify opportunities for optimisation.
* Produce a detailed report outlining findings, short- and long-term recommendations, and an implementation plan.
* Conduct a comprehensive review of current knowledge and information management practices within the ER Division.
* Evaluate how information is created, stored, accessed, and shared across multiple teams and platforms.
Note: This list is not exhaustive but reflects the nature of the duties involved.
About You
* Proven experience in knowledge management, information consulting, or a related field.
* A recognised post-graduate qualification in Library and Information Studies / Management.
* Strong analytical skills with experience conducting audits, assessments, and stakeholder workshops.
* Familiarity with data protection practices (including GDPR) and modern digital collaboration tools (e.g. SharePoint, Teams, OneDrive).
* Excellent communications and documentation skills.
About Us / Working in Ibec
Join Ibec and further your career. Working in Ibec means you are part of an effort to deliver Ireland’s vision of a balanced, growing and prosperous society. We hire people from diverse backgrounds who are highly knowledgeable, engaging, professional and passionate about business.
Job details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Legal
* Industries: Business Consulting and Services
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