We are currently recruiting for a Reservations Agent to join our team.
If you have previous experience in a similar role we would love to hear from you.
What we require from our applicants:
* A minimum of 1-2 years experience in a busy reservations office, in a 4 star Hotel
* The ability to provide outstanding and exceptional customer service
* Excellent attention to detail & a high level of knowledge of Opera
* The ability to adapt to change and work well under pressure
* Outgoing and friendly personality
* Have a professional image at all times in line with the Hotel standards
* Be committed to the team and the Hotel industry
* Be flexible with working hours (must be available for weekends, early starts and late finishes)
What do we have to offer our Team:
* Competitive rates of pay
* Meals whilst on duty in our staff café
* Complimentary provision of uniforms
* Employee Discounts for FBD Hotels and Resorts
* Bike to work scheme facilities
* Employee Recognition Awards
* Free car park
* Gym membership
* Employee Wellbeing and Assistance Programme
* Continuous training & development