Join to apply for the Business Analyst - ServiceNow role at The Recruitment Company Pty LtdJoin to apply for the Business Analyst - ServiceNow role at The Recruitment Company Pty LtdDublin 2 - office based roleGlobal business€45k - €50k base + 5% bonus + 5% pensionA global organisation is seeking a ServiceNow Business Analyst to support and enhance its ServiceNow platform throughout the current implementation process. This is a key role within the IT team, focused on optimising ITSM processes, driving platform improvements, and delivering stakeholder value.Key ResponsibilitiesMaintain and enhance the ServiceNow platform, including biannual upgrades and new workflow development.Analyse business needs, document requirements, and configure the platform accordingly.Deliver training and provide support to end-users and fulfilment teams.Collaborate with cross-functional teams to improve IT service delivery and reporting.Drive continuous improvement and ensure alignment with best practices.Ideal Candidate2+ years' experience in a Business Analyst role with ServiceNow.Deep understanding of ServiceNow capabilities and ITSM processes (Incident, Problem, Change, Request, Configuration).Certified ServiceNow System Administrator (CSA).Strong grasp of ITIL principles (ITIL v3 or v4 certification a plus).Excellent analytical, communication, and stakeholder engagement skills.Experience with Agile/Scrum; familiarity with Lean or Six Sigma is beneficial.What’s On OfferOpportunity to work on a global platform with cutting-edge tools.Hybrid working model with flexible arrangements.Career development and ongoing training in ServiceNow technologies.Apply now to take the next step in your ServiceNow career.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at The Recruitment Company Pty Ltd by 2xGet notified about new Business Analyst jobs in Dublin, County Dublin, Ireland.Dublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland €70,000.00-€80,000.00 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 4 days agoBusiness Analyst - Digital TransformationDublin, County Dublin, Ireland 3 weeks agoBusiness Analyst - Customer TransformationDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland €50,000.00-€70,000.00 2 weeks agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoBusiness Process Analyst (Daily Rate Contract)Dublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland €95,000.00-€100,000.00 2 weeks agoBusiness Analyst (Investments) - ContractDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 11 hours agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 1 month agoDublin 2, County Dublin, Ireland 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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