Job Description
We are seeking a skilled Tech Support Engineer with fluent German to join our growing team. As a key member of our EMEA Customer Care division, you will play a vital role in providing technical support for medical products and related infrastructure.
This is an exciting opportunity for the successful candidate to work within a healthcare environment, contribute to project and service delivery, grow professionally, and work alongside a talented team.
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Required Skills and Qualifications
* German (B2 or higher) and English language skills
* Strong understanding of Windows Servers 2008, 2012, 2016
* Ability to understand application workflows
* Ability to troubleshoot infrastructure-related issues
* Basic Linux service administration skills
* Basic MySQL/MS SQL skills
* Time management skills
* Customer service experience
* Proven strong written and verbal communication skills
* Self-motivated with a willingness to learn
* Proficiency in analyzing logs and traces to define corrective actions
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Benefits
As a valued member of our team, you can expect:
* Competitive salary
* Bonus scheme
* Pension plan
* Healthcare coverage
* Life insurance
* Company laptop and phone
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* Bike-to-work scheme
* On-site parking
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Others
Please note that this role requires you to be eligible to work in Ireland/EU.