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About Taxback International
Taxback International is a leading global VAT solutions provider, streamlining global VAT compliance, recovery, and payment for enterprise and medium-sized businesses worldwide. Part of CluneTech, we operate in 35 offices across 100 countries, recognized as a Great Place to Work for 9 years and a Best Workplace for Women for 5 years.
Role Overview
This role requires one day per week (Tuesday) in our Kilkenny HQ. As an Enterprise Inside Sales Executive reporting to the VP of Client Management, your responsibilities include:
1. Making outbound sales calls to existing clients.
2. Engaging in consultative phone sales roles.
3. Communicating effectively with customers.
4. Driving, setting, and monitoring sales priorities.
5. Cross-selling and upselling services.
6. Providing end-to-end client experience for consultative solutions sales.
7. Reviewing, researching, and taking necessary actions.
8. Serving as a client escalation point for queries and resolving issues to facilitate renewals and transactions.
9. Communicating via multiple channels including phone, web chat, and video.
10. Using CRM, Customer Support tools, and Salesforce.
11. Developing strong relationships within sales channels and the wider team.
12. Providing regular updates to management.
13. Maintaining a positive attitude, drive, passion, and determination to close business.
Required Skills and Experience
1. Minimum 2 years’ experience in SaaS solution sales to SMEs and corporates.
2. Ability to pitch SaaS solutions to C-suite executives.
3. Proven track record of achieving sales targets.
4. Results-oriented with drive, passion, and determination.
5. Experience leading end-to-end technical solutions sales.
6. Excellent time management, judgment, decision-making, and problem-solving skills.
7. High-impact communication and presentation skills.
8. High emotional and intellectual intelligence.
9. Credibility at all organizational levels.
10. Thorough, organized, and conscientious.
11. Creative, resilient team player.
12. Bachelor’s degree required.
13. Fluent in English; additional languages are a plus.
Benefits and Culture
We offer a competitive salary, flexible working options, extensive leave policies, CSR programs, and opportunities for professional and personal development. Recognized as a Great Place to Work and Deloitte Best Managed Company, we foster an inclusive and supportive environment.
Equal Opportunity Statement
Taxback International is an Equal Opportunity Employer committed to a discrimination-free workplace where all employees can thrive.
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